AMAZON ACCOUNT SUSPENSION
We can appeal the suspension of your Amazon account.
Sellers that are facing account suspension should contact Amazon Sellers Lawyer for legal assistance. Finally, we offer well considered appeal tactics that fulfill Amazon’s exacting reinstatement standards.
You won’t be able to use the Amazon website to transact business after you receive an email from Amazon stating that your account has been suspended. You will therefore need to come up with a plan. We try to figure out what’s wrong with your account and help you fulfill Amazon’s seller performance requirements. Contact us to develop a plan for your seller account. Together, let’s restore and defrost your account.
You can get your Amazon account reinstated provided you follow the proper steps. This will be used in your appeal to get your account restored. Maintain the activity on your account and be aware of any recurrence of suspensions.
If your Amazon account has been suspended, you will probably require assistance creating a plan to reinstate it. This is to keep Amazon from sharing the exact details of the initial account suspension that occurred.
If, within 17 days of receiving an email informing you of your suspension, you submit a plan of action (POA), Amazon can usually reinstate your account within one to two weeks. You will have to come up with a plan and inform Amazon’s escalation team of it instead of contacting them by phone.
An investigation into your account is the first stage in our team’s plan to recover your suspended account. We examine your account and provide a compelling plan that takes care of all the suspension-related issues.
Intellectual property infringement, when a brand violates another brand’s rights by using that brand’s name or image for financial gain, is one of the most frequent reasons for suspension.
In case that Amazon suspends or terminates your account, get in touch with us, and we’ll start the appeals procedure on your behalf. Use Amazon Sellers Lawyer to get back your selling rights. There are a number of reasons why your Amazon record could be suspended, and we can help you identify those causes and find a solution.
Account Reinstatement Services
Types of Amazon Seller Suspensions
- Fair pricing suspension
- Inauthenticity of customer complaints
- Misbranded items
- Multiple Accounts Issue
- Document verification issue (Valid credit card issue)
- Payment account blocked
- Not fulfilled orders after confirming shipment
- Seller code of conduct dropship violation ( 1st Violation)
- IP Infringements (Trademark)
- IP Infringements (Copyright)
- IP Infringements (Patent)
- IP Infringements (Trademark Counterfeit)
- Suspected Intellectual Property Violations
- Received Intellectual Property Complaints
- Product Authenticity Customer Complaints
- Product Condition Customer Complaints
- Food and Product Safety Issues
- Listing Policy Violations
- Restricted Product Policy
- Product Reviews
- Policy Violations
- Counterfeit item
- Fluctuating Shipping Charges
- Amazon Locked Account
- Vendor Seller Central suspension
- Selling prohibited Items
- ASIN variations misuse
- Review manipulation
- Tax identity
- Invoice manipulation
- Late shipment rate (LSR)
- Cancellation rate (CR)
- Valid tracking rate (VTR)
- ON time delivery rate (OTDR)
- Customer Service Performance
- Order defect rate (ODR)
- Invoice defect rate (IDR)
According to the terms of service, Sellers must be given 30 days’ notice by Amazon before their accounts are suspended. But Amazon listed three important defenses that they can utilize in the event of an unforeseen suspension:
- Your Amazon account will be suspended if you break the Participant Agreement and fail to make the necessary corrections within 7 days of being notified. It is also within Amazon’s rights to suspend you instantly and without notice if the breach puts them in danger of liability towards a third party. For example, if they face legal action due to the infraction, they may decide to implement the suspension right away.
- Amazon has the right to suspend your account without giving you a thirty-day warning if it has reasonable grounds to suspect that you have been using it in a dishonest, fraudulent, or unlawful manner. But the initial two You are exempt from key points if you abide by the regulations.
- We’ve discovered through our controls that there has been fraudulent, dishonest, or unlawful conduct using your account.
- If Amazon thinks you could hurt one of their vendors, customers, or legitimate interests, they have the right to immediately suspend or cancel your usage of any services. If you do anything that Amazon doesn’t like, they can easily go back to that clause and suspend your account without providing you a 30-day notice.
- Our controls have detected that your use of the Services may harm other sellers, customers, or Amazon’s legitimate interests.
- If your strategies, appeals, or escalations have failed to restore your suspended account, arbitration may be an option. Our services are intended to reactivate your Amazon account on your behalf and reverse the suspension. Amazon Merchants Legal counselor has assisted Amazon Venders all around the world with Amazon Dealer account suspension reestablishment. Our responsibility is to use a Plan of Action to request the reinstatement of your seller account after Amazon has the right to suspend your account.
Getting Reactivated Accounts on Amazon via Winning an Amazon Appeal
Understanding Amazon Suspension
It's important to comprehend what Amazon suspension comprises before we go into the appeals process. When a vendor doesn't fulfill their performance targets or breaks Amazon's standards, their account is usually suspended. Selling rights are so revoked until the problem is fixed.
Typically, a performance notification from the seller central account notifies the seller of the suspension's reasons. After you have a clear understanding of the reasons for your suspension, you can begin drafting your appeal.
How to Write a Catchy Amazon Appeal
Accept Responsibility
It's critical to acknowledge your role in the circumstance. Acknowledging the issue, whether it was a customer-related problem or an operational error, shows that you are committed to making the necessary corrections. This demonstrates to Amazon that you respect the chance to sell on their platform and that you take their policies seriously.
Declare Your Commitment
Sellers who exhibit a dedication to delivering superior customer care are highly esteemed by Amazon. Thus, in your appeal, highlight your commitment to enhancing your service and making sure that such problems don't happen again.
Refrain from Criticism
You should avoid criticizing Amazon's rules or procedures, even if it may be tempting to do so. Since Amazon offers a platform for businesses, it is imperative that you abide by their policies. It will not help your appeal to place the blame on them, the clients, or other parties.
How to Write a Successful Amazon Appeal Letter
A letter of appeal to Amazon needs to be thorough, precise, and succinct. The following advice can help you write an effective letter:
Provide All Required Information: Provide a detailed explanation of the suspension's causes, any consumer complaints, and the actions you took to make things right. You can speed up the resolution process by supplying this information in advance.
Keep It Concise and Professional: Speak in a professional manner, and make sure your appeal is succinct and direct. Instead of concentrating on the effects of the suspension, think of remedies.
How to Effectively Format Your Letter: To make it easier to read, use numbers and bullets. This will facilitate the Amazon panel's rapid understanding of your circumstances.
Be Friendly: Refrain from accusing Amazon outright if they made a mistake. Rather, state the facts and provide a courteous, professional explanation of the circumstances.
Our Amazon Account Reinstatement Process:
- Evaluation & Analysis: Thoroughly reviewing the suspension notice and identifying the reasons for the suspension.
- Strategy Development: Crafting a comprehensive plan and appeal strategy tailored to your account’s specific circumstances.
- Appeal Submission: Preparing and submitting a compelling appeal letter to Amazon, outlining corrective actions taken and plans for compliance.
- Follow-up & Resolution: Engaging with Amazon Seller Support and providing necessary documentation or revisions for swift resolution.
Ready to Regain Control of Your Amazon Business?
SuperbVA’s Amazon Account Reinstatement services offer a lifeline to sellers facing account suspension. Whether your account is suspended or at risk of suspension, our team is committed to helping you navigate the reinstatement process with professionalism and expertise.
why SuperbVA for Amazon Account Reinstatement
Regain Control of Your Amazon Business with SuperbVA
Don’t let an account suspension hinder your Amazon success story. Partner with SuperbVA, and let us guide you through the process of reinstating your account. With our expertise and commitment to your success, you can regain control and get back to doing what you do best – growing your business on Amazon.
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