If you want to sell products on Amazon, you have two main ways to handle shipping and storage. These are Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM). Both methods have their own benefits and drawbacks, and the choice depends on your business needs. In this article, we will explain the key differences between FBA and FBM in simple terms.
What is FBA (Fulfillment by Amazon)?
FBA means Amazon handles storage, packaging, and shipping for you. When you choose FBA, you send your products to Amazon’s warehouses. Amazon takes care of everything, including shipping orders to customers, handling returns, and providing customer service.
Benefits of FBA
- Fast and Reliable Shipping: Amazon ships products quickly using its Prime network.
- More Customer Trust: People prefer to buy FBA products because they come with Amazon’s guarantee.
- Less Work for Sellers: You don’t have to worry about packing, shipping, or handling customer service.
- Better Chances of Winning the Buy Box: FBA sellers often get better rankings on Amazon, which can lead to more sales.
Drawbacks of FBA
- Storage and Fulfillment Fees: Amazon charges fees for storing and shipping your products, which can be expensive.
- Less Control: You don’t have direct control over inventory and shipping.
- Long-Term Storage Fees: If your products don’t sell quickly, you may have to pay extra storage fees.

What is FBM (Fulfillment by Merchant)?
FBM means you, the seller, handle everything. You store your products, pack them, and ship them directly to customers. You are also responsible for customer service and returns.
Benefits of FBM
- More Control: You decide how to pack and ship your products, ensuring quality and fast service.
- Lower Costs: You don’t have to pay Amazon’s storage and fulfillment fees, which can save you money.
- Better for Unique or Large Products: If your products are heavy, oversized, or customized, FBM might be a better option.
Drawbacks of FBM
- More Work: You have to manage everything, including storage, packing, shipping, and customer service.
- No Prime Badge: FBM sellers don’t get the Amazon Prime badge unless they qualify for Seller-Fulfilled Prime.
- Slower Shipping Times: Customers may prefer FBA products because they get faster shipping.
Key Differences Between FBA and FBM
Feature | FBA (Fulfillment by Amazon) | FBM (Fulfillment by Merchant) |
Storage | Amazon stores products in its warehouses | Seller stores products in their own location |
Shipping | Amazon packs and ships orders | Seller packs and ships orders |
Customer Service | Amazon handles customer support | Seller manages customer inquiries |
Fees | Amazon charges fulfillment and storage fees | No Amazon fulfillment fees, but shipping costs apply |
Prime Eligibility | FBA products qualify for Prime shipping | FBM products do not, unless enrolled in Seller-Fulfilled Prime |
Workload | Less work for the seller | More responsibility for the seller |
Control | Amazon controls packaging, storage, and shipping | Seller has full control over shipping and customer service |
Which One Should You Choose?
The best option depends on your business size, budget, and goals.
Choose FBA If:
- You want Amazon to handle most of the work.
- Your products are small, lightweight, and sell quickly.
- You want access to Amazon Prime customers.
- You don’t have enough space to store inventory.
Choose FBM If:
- You prefer to have full control over your business.
- Your products are large, customized, or require special packaging.
- You have lower profit margins and want to avoid Amazon’s fees.
- You already have a reliable shipping and storage system.
Conclusion
Both FBA and FBM have their pros and cons. FBA makes selling easier but comes with higher costs. FBM gives you more control but requires more effort. The best choice depends on your business needs and goals. If you want convenience and access to more customers, FBA is a great option. If you want more control and lower costs, FBM might be the better choice.
By understanding these differences, you can make a smart decision for your Amazon business and increase your chances of success.
FAQs
1. What is the main difference between FBA and FBM?
FBA means Amazon handles storage, packing, and shipping, while FBM requires sellers to manage their own inventory, packing, and shipping.
2. Which option is better for beginners?
FBA is often better for beginners because Amazon handles logistics, making it easier to scale. However, FBM may work better if you have lower sales volume or specialized products.
3. Does FBA offer faster shipping than FBM?
Yes, FBA orders qualify for Prime shipping, meaning customers get fast delivery. FBM shipping speed depends on the seller’s chosen carrier and fulfillment process.
4. Which method has lower fees?
FBA has higher fees due to storage and fulfillment costs. FBM may be cheaper, especially for sellers who can efficiently manage their own logistics.
5. Who controls customer service and returns in FBA vs. FBM?
Amazon handles customer service and returns for FBA sellers. FBM sellers must manage their own returns and customer inquiries.
6. Which fulfillment method is better for larger products?
FBM is often better for large or bulky items because FBA storage fees increase with size. Sellers can save money by shipping directly.
7. Can FBM products be eligible for Prime?
FBM sellers can qualify for Seller Fulfilled Prime (SFP), but they must meet strict shipping and performance requirements.
8. Which method provides better control over inventory?
FBM gives sellers full control over inventory since they store and ship products themselves, while FBA relies on Amazon’s warehouses.
9. How does FBA impact Buy Box eligibility?
FBA sellers have a higher chance of winning the Buy Box, which increases sales potential, especially for competitive products.
10. Which method is better for international selling?
FBA is usually better for international selling because Amazon manages global shipping, customs, and logistics, while FBM requires sellers to handle international fulfillment themselves.